Whether you are importing a full container, sharing container space or arranging your first shipment, we help you plan the shipment before your cargo moves.
Request a China–Australia air freight plan for urgent commercial cargo. Confirm commodity acceptance, dimensions, chargeable weight, origin handling, clearance coordination and onward delivery before booking.
Explore air freight →Ship a full container (FCL) or share container space (LCL). We coordinate supplier collection, consolidation, loading, export arrangements and ocean freight from China to Australia.
We review invoices, packing lists, cargo descriptions and weights before dispatch, then work with your suppliers to correct missing or inconsistent information.
We coordinate documents and clearance queries with your appointed licensed Australian customs broker, and work with specialists on biosecurity and treatment requirements.
Get help with factory introductions, Chinese–English communication, translation and purchase coordination. China-side payment assistance can also be arranged. We do not mark up the goods; our service fees are listed separately. You choose your suppliers and make the purchase decisions.
Bring goods from multiple factories together at our Guangzhou warehouse for consolidation and loading. Ask about free warehouse use, including the storage period and any handling or additional charges.
Choose warehouse collection or arrange unpacking, storage and delivery in Australia. Furniture assembly, installation and packaging removal are also available by arrangement. We check your items, location and access before booking.
Ask us to compare suitable shipping options for your cargo, budget and delivery needs. We look at the total journey, from collection in China to final delivery in Australia.
Compare shipping options ↗Available options depend on your cargo, current rates and carrier capacity.
Good preparation in China makes delivery in Australia easier. We keep your suppliers, customs broker, warehouse and delivery team connected.
Discuss your cargo ↗Customs and biosecurity authorities may require inspections or treatment, which can affect costs and timing. Your accountant can advise on import GST credits.
Our own facilities in Melbourne and Adelaide work alongside partner warehouses in Sydney, Brisbane and Perth. Contact us to arrange storage, warehouse collection or onward delivery for your shipment.
Unit 1, 277–289 Middleborough Road
Box Hill South, VIC 3128, Australia
10 Queen Street
Thebarton, SA 5031, Australia
Warehouse visits and deliveries by appointment. Please confirm the receiving location and booking details before dispatch.
Your quote clearly lists what is included and excluded. Any additional services or costs are explained and agreed with you before we proceed.
Sea freight rates change with shipping-line pricing and can vary weekly. Seasonal demand can also affect rates; our experience is that the second half of the year is often more expensive, but this is not a fixed rule. Clearance and local transport charges tend to be more stable. Contact us with your cargo type, dimensions, weight and destination for a current, itemised quote.
As a starting point, we often recommend considering FCL for around 50 cubic metres or more, especially for irregular cargo. Below around 40 cubic metres, LCL may make better use of space. For 40–50 cubic metres, we compare both options. The best choice depends on container size, usable capacity, cargo shape, weight and current rates. With LCL, an inspection involving other cargo in the same container can sometimes delay the shared shipment; FCL can also be inspected.
On some sailings to Melbourne, Sydney and Brisbane, the sea leg is around 14 days. As a guide, China-side clearance and release may take around four days, and Australian port unloading around three days. Allow approximately 20–30 days for planning, depending on the sailing and cargo readiness, and confirm the final delivery schedule in your quote. Adelaide sailings may take around 10 days longer. Vessel delays, inspections, LCL handling and delivery location can extend these estimates.
Send us product details, dimensions and packing photos before dispatch so we can review the proposed protection and handling arrangements. Packaging needs depend on the goods and journey. Timber packaging must meet applicable Australian biosecurity conditions. If you need installation in Australia, we can also help arrange personnel to attend your address; availability, scope and costs are confirmed separately.
Start with a packing list, commercial invoice and the consignee or company contact details. Depending on the goods and importer, the appointed customs broker may request further documents or identity verification. Where required for your shipment, we will explain whether a passport copy or a photo holding the passport is needed and how to provide it. Please do not upload identity documents through the website enquiry form.
Yes, we can arrange Australia-wide delivery. Regional and remote destinations may require longer lead times and additional driver or transport charges. Send us the exact address and postcode so we can confirm availability, access and the delivery cost before booking.
For residential deliveries, we usually arrange container unloading at a warehouse followed by delivery on a suitable vehicle. Direct container delivery depends on road access, space, local restrictions and safe handling arrangements. A building site with suitable access may be able to receive the container directly. We will agree the delivery method, unloading equipment, labour and container collection arrangements before dispatch.
We itemise sea freight, China-side export clearance, Australian customs clearance, delivery and other applicable services. The quote distinguishes confirmed charges from estimates, exclusions and any costs payable if incurred, such as duties, GST, inspections, treatment, storage or container-related charges. Any additional services or costs are explained and agreed with you before we proceed.
Send the cargo description and materials, pickup city, destination postcode, quantity, dimensions, gross weight, ready date and available invoice and packing list. Let us know about timber packaging, residential access and any installation needs.
Ask for an itemised scope covering the agreed freight, handling, broker and coordination services, storage, delivery and installation. Confirm how duties, GST, inspection, treatment, port charges, demurrage and detention are handled, and which charges are excluded or payable if incurred.
Free use is subject to applicable conditions and the agreed shipment scope. Confirm eligibility, the included storage period, receiving and loading arrangements, and any handling, extended storage or other charges before sending goods.
Yes. We can help you gather shipment information, communicate with suppliers and understand the steps. Commodity-specific advice and customs declarations are coordinated with the relevant licensed broker or specialist.
Discuss commodity acceptance, packing, chargeable weight, clearance coordination and Melbourne delivery.
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